Top 5 Most Popular Blog Posts of 2009
Posted by Geoff Alexander on Mon, Jan 04, 2010 @ 10:01 AM
Last week I provided 5 great tips for closing year-end business, from a list of my own favorite blog posts. But you voted on yours, too, and that's what today's post is about.
When I launched this blog in 2008, I did it with two objectives in mind. For one, I wanted to convey valuable elements of my telesales training curriculum to my subscribers, a good number of whom work for companies that would love to hire us to train their inside sales teams, but can't find the budget to do it in these tough times. My other objective was to help to elevate ethics and best practices within the high tech inside sales business, posts that are pertinent to sales management as well as sales reps. Particularly in the latter category, I've ruffled a few feathers, but that gets dialogue going and brings issues up that frankly need to be addressed in order for our industry to continue evolving. The blog's successful. It's been picked up on a bunch of other websites, and loads of people are using the material (even my competitors!)
Reflecting on 2009, I thought it would be of value to tell you what your colleagues were prioritizing when they read the posts that were written in 2009. Here are the top five, in order of page views. If you haven't read them in awhile, why not pick out the ones you feel might help you get a great start to the new year? Numbers 3 and 5 deal specifically with Management issues, while #s 1, 2, and 4 reflect techniques that can increase sales, starting this week:
- 20 Characteristics of a Superior Inside Salesperson
- 5 Most Common Price Negotiation Mistakes
- Increase sales through improved Daily Call Metrics
- 4 Common weak phrases that erode telesales success
- Increase sales by conducting an effective Telesales Employee Performance Appraisal
I'll keep blogging on techniques and issues I feel are critical as the new year unfolds. These are wonderful, exciting times to be in Inside Sales, and each new leap in the technologies we use presents new opportunities and challenges. Believe me, I'll write about them. I hope you'll add the techniques in the posts above to your Best Practices Playbook... and let's get started having a great year!