World’s most challenging telesales environment? Bet you can’t top this!
Posted by Geoff Alexander on Mon, Apr 26, 2010 @ 10:01 AM
Part of what makes delivering inside sales
training courses interesting is discussing the tough challenges with which each team is faced. Sometimes the working environment itself is an issue, but if you think your working conditions are challenging, you'll love today's post.
Last week I visited a client in Bangkok, and his office is near the corner of Rama IV and Silom roads. If you've been reading or seeing the world press reports, you've heard about the huge protests and Thai military deployment. This is all happening outside my client's door. On Thursday, three M79 grenades were launched from an adjacent area. All of them exploded, one of them no more than 100 feet from my client's front door. Those are tough working conditions!
My client's building has been shuttered, the Sala Daeng skytrain station which most of my client's employees access when coming to work has been damaged by a grenade and is now occupied by government troops. Public transportation to and from that station does not currently exist. Telesales people are working from their homes using a duplicate CRM, but now there's a concern that because the building's power was shut off during these 95 degree-plus days, internal IT systems may not be found to be operable when the power returns.
So my client gets my vote for having the most challenging telesales working environment I've seen this year. Would you agree? People from many countries read my telesales tips blog, so if any of you have an unusually challenging inside sales working environment story, write back and tell us about it!